Hi, I'm Julien Buchart!

– Amazing team to work with!

– Leading a team of 25 employees in 6 offices in Ottawa, Gatineau, Pembroke and Cornwall. Enabling them to develop their skills to achieve high performance. Mentor a highly diverse team: Clinicians, administrators and drivers.

– Grew revenues 12% in a market that grew by 6%. Received the 2017 oxygen revenue award for highest revenue increase.

– Increased operating income by 33% by focusing on revenues and launching efficiency projects: Delivery route optimization, Team reorganization with no headcount reduction

– Stimulate team engagement. Introduce new ideas and concepts to improve the team’s work quality and efficiency.

– Revitalize customer experience by delivering training to front line employees. Launched google review project with a 4.5 rating.

– Demonstrate sales and business development skills by accompanying sales representative in meetings.

– Led new asset strategy for the company’s largest region. Increased utilization rate by 12 points to reach 75%.

– Supervised leases for greater than 30 offices. Negotiated lease contracts and launched new interior standards. Oversaw construction work.

– Forecasted 2017 sales and cost budget for the province of Ontario.

– Responsible for equipment management and delivery to offices.

– Implemented CRM project for the company. Provided advice and direction for business needs. Coordinated all teams participating to the project.

– Led new branding for the sleep therapy product line. Increased customer satisfaction by 15 points, brand visibility by 12 points and leads by 13%.

– Developed and launched a national program that increased average client purchase and generated over $1.2Ms (10% sales) on the first year. Upselling this program to 75% of new clients.

– Deployed monthly Direct Mail Campaigns, with over 100,000 mails sent. Mail to Sale ratio of 14%.

– Led market launch of more than 30 new products. Created and entertained trainings for field staff.

– Launched new channel of communication by collecting over 20,000 client emails. Created monthly e-newsletter with on average, 50% open rate. Email to sale ratio of 3.3%.

– Released a merchandising display for retail accessories. Increased sales of displayed products by 74% after 6 months. 

– Supported Finance, Sales and Marketing departments with regular and ad hoc analysis.

– Prepared 5 years Strategic Plan for executives. Full internal and external analysis by province. Documents to be used for acquisitions strategy.

– Compiled and analyzed global market data to provide timely feedbacks and forecasts.

– Created and updated monthly KPIs for top executives. Developed interactive dashboards providing additional information to P&L. 

Sodexo – Al-Khobar, Saudi Arabia: Operation Management, Internship from May 2009 to October 2009

CGG Veritas – Geneva, Switzerland: Project Management, Internship from January 2008 to June 2008

SwissLife Bank – Paris, France: Project Management, Internship from January 2006 to June 2006